It helps to tell us your device, its iOS, iPadOS or macOS version, and the Caelia version (shown at the bottom of Settings).
Caelia Pro and purchases
- Restore a purchase. Open the Caelia Pro screen and tap “Restore purchases”, signed in with the same Apple Account you bought it with.
- Cancel or change your plan. In Caelia, tap Settings › Caelia Pro, or open the iPhone Settings app › your name › Subscriptions. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
- Refunds are handled by Apple at reportaproblem.apple.com.
The journal on iPad and Mac
- The journal is free on iPad and Mac, and they sync with each other through your own iCloud. Your iPhone joins them with Caelia Pro.
- If pages don't appear, check that every device is signed in to iCloud with the same Apple Account, then open Caelia on each one.
Links into Caelia
On iPhone with Caelia installed, these open her straight to a place: today's ritual, evening check-in, breathing, kind words and play.
Your data
Your diary stays on your device or in your own iCloud. To erase it, go to Settings › Caelia's mind › Forget everything. To stop her AI words, turn off “Personal words with AI” on the same screen. Read more in our privacy policy.
If you're struggling
Caelia is a gentle daily practice, not therapy or a crisis service. If you're in danger, call your local emergency number, or reach out to a helpline or someone you trust.